Box Radar - Frequently Asked Questions

  1. Getting Started
    1. Where do I get Box Radar?
    2. How much does Box Radar cost?
    3. How do I start downloading Atlas Quest clues?
    4. How do I start downloading LbNA clues?
  2. Box Radar Support
    1. I have a question not answered here, where can I ask it?
    2. I have a new feature request, how do I share it?
    3. How can I support Box Radar?
  3. Using Box Radar
    1. Why don't the map labels mark the exact locations of the boxes?
    2. How do I refine the location of boxes on the map?
    3. How do I start using advanced Atlas Quest features?
    4. Why do some boxes show up twice?
    5. I logged a find online, why does it still show up on the map?
    6. I know about a box that doesn't show up on the map. Where is it?
    7. Why doesn't Box Radar know exactly where I am?

1. Getting Started

1.1: Where do I get Box Radar?

You can download Box Radar from the Android Market, or directly from boxradar.com (using your phone).

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1.2: How much does Box Radar cost?

Box Radar is free! Letterboxers are incredibly generous people and Box Radar is a gift to that community.

If you're under the impression that paid apps are better than free apps, or if you'd just like to support the Box Radar project, there is a paid Support Version of Box Radar.

Future versions or ports of Box Radar may cost a nominal fee if an application marketplace requires a yearly subscription fee.

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1.3: How do I start downloading Atlas Quest clues?

To allow Box Radar to "radar" clues from Atlas Quest, you first must "register" your app with Atlas Quest.

Start by using your web browser to set your Atlas Quest App Password in the App Preferences. This allows you to register the app with a password that is not your regular Atlas Quest password. Box Radar does not look at or save your password during the registration process, but it's a good idea to excercise caution when giving security access to applications.

Next, open the registration page (Menu / Settings / Atlas Quest (tab) / Register Box Radar) in the app. You will need to enter your trail name and the app password that you set above.

If the registration was successful, Box Radar will now automatically show you nearby boxes on the radar display.

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1.4: How do I start downloading LbNA clues?

Box Radar currently requires your LbNA log in information in order to download LbNA clues. To set this information, enter the Settings page (Menu/More/Settings) and enter your LbNA Email and LbNA Password. Then use the Test Account option to make sure that these values were entered correctly.

Once your account details are set, Box Radar will start to show nearby LbNA clues on the radar display.

Do not give Box Radar your LbNA password if you do not trust it not to do anything malicious with your account. Box Radar only uses the pasword to log in to the web site and run the members' version of the clue search, but it's OK to be cautious.

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2. Box Radar Support

2.1: I have a question not answered here, where can I ask it?

Support for Box Radar is community driven. If you have a question on how to use Box Radar, or are having difficulties, please join the Box Radar Group on Atlas Quest. The people who read this board are incredibly helpful and knowledgeable. The questions on this page have been selected from questions posted to the group board. It is recommended that you make this board one of your "favorites".

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2.2: I have a new feature request, how do I share it?

Feature requests should be made to the Box Radar Group on Atlas Quest. Please remember that feature requests are requests, and that not all requests will be honored.

The major use of Box Radar is to see clues for nearby boxes. Feature requests that stray too far from this main usage are unlikely to be implemented.

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2.3: How can I support Box Radar?

Great question, thanks for asking! There are many ways to support Box Radar, including (but not limited to):

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3. Using Box Radar

3.1: Why don't the map labels mark the exact locations of the boxes?

Unlike in Geocaching, there is no requirement in Letterboxing to release the exact location of a box when posting clues. It is up to the planter to determine how much or how little location information to give. Some boxes only have country or state information given, while some list the exact address. Many boxes only give the location of the nearest town.

Box Radar uses the location of the box as reported by LbNA or Atlas Quest. Due to varying precision of the location, as entered by the planter, the location of the box on the map may vary greatly from the actual location of the box.

Always double-check the location in the clue before attempting a find!

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3.2: How do I refine the location of boxes on the map?

The precision of the location information varies wildly between boxes (see Question 3.1); however, boxers often research clues before heading onto the trail. Box Radar supports several methods for refining the box location. Listed in order of ease-of-use, they are:

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3.3: How do I start using advanced Atlas Quest features?

Some of the advanced Box Radar features require your Atlas Quest account password. They include:

To enter your password, enter the Settings screen (Menu/More/Settings) and click on Atlas Quest Password. Use the Test Account feature to make sure that it was entered correctly. This password needs to be your account password and not your app password.

Do not give Box Radar your Atlas Quest password if you do not trust it not to do anything malicious with your account.

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3.4: Why do some boxes show up twice?

Box Radar will search for clues using both Atlas Quest and LbNA, so it's possible for some boxes to appear twice if they are listed on both sites. Box Radar can automatically detect cross-listings (the LbNA listing links to the Atlas Quest clue, or vica-versa); however, if there are two independent listings, they will both show up on the radar screen.

The "fix" is to ignore one of the listings (Menu/Ignore Box while viewing the clue).

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3.5: I logged a find online, why does it still show up on the map?

When Box Radar searches for clues, it only requests clues for boxes that you have not already found. This is to reduce download sizes, speed up processing the clues, and to avoid search result size limits.

This means that when you log a find online, Box Radar may not find out about it right away, and it may stay on your radar display. If this bugs you, there are couple of work-arounds:

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3.6: I know about a box that doesn't show up on the map. Where is it?

There are quite a few reasons why a box may not show up on your Box Radar map.

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3.7: Why doesn't Box Radar know exactly where I am?

Box Radar (and Google Maps) uses the location services of your phone to track your location. If the location isn't available, or isn't accurate, verify that the standalone GPS is enabled on your phone, that you have a clear view of the sky, and that you've waited long enough to get a high quality GPS fix.

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